Office Assistant

Company: Steward Health Care System
Location: Port Arthur
Posted on: January 16, 2020

Job Description:

Position Summary:Ensures that patients are properly received when they call into the facility. This includes ensure that patients are timely, accurately and courteously listened to and respond to in a manner which insures a positive outcome for the patient. Job Responsibilities:

• Upon patients call, listen and respond to the request efficiently utilizing the MicroMed and NexGen Software.
• Ensures tone and voice is easily understood by caller, speaking in normal unrushed manner.
• Properly captures all information in the computer system upon setting an appointment. e.g., insurance verification, patient demographic verification etc
• Maintains a pleasant, friendly demeanor in all interactions with customers by utilizing eye contact, courtesy, and a warm caring attitude.
• Follows Agency policies and procedures
• Reschedule providers daily appointments as directed by supervisor.
• Follows Universal Precaution Procedures while performing applicable duties.
• Demonstrates knowledge of policies and procedures applicable to job position.
• Complies with the facility privacy policies and procedures for the management of protected health information (PHI)
• Maintains computer skills necessary to insure accuracy and efficiency in the performance of all data entry duties.
• Helps to maintain the office area to reduce the risk of safety hazards and enhance general appearance.
• Performs other duties as assigned by supervisor.Education and Experience:
  • Must have a high school degree or general equivalence degree.
  • May have at least two years experience in a physicians practice.
  • May be certified as a Medical Assistant.
  • Must demonstrate knowledge of appropriate skills for communicating with all ages.
  • Must demonstrate knowledge of computers.All positions subject to close without noticeEqual Opportunity Employer Minorities/Women/Veterans/Disabled

Keywords: Steward Health Care System, Port Arthur , Office Assistant, Administration, Clerical , Port Arthur, Texas