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Office Assistant

Company: Steward Health Care System
Location: Port Arthur
Posted on: January 16, 2020

Job Description:

Position Summary:Ensures that patients are properly received when they call into the facility. This includes ensure that patients are timely, accurately and courteously listened to and respond to in a manner which insures a positive outcome for the patient. Job Responsibilities:

  • Upon patients call, listen and respond to the request efficiently utilizing the MicroMed and NexGen Software.
  • Ensures tone and voice is easily understood by caller, speaking in normal unrushed manner.
  • Properly captures all information in the computer system upon setting an appointment. e.g., insurance verification, patient demographic verification etc
  • Maintains a pleasant, friendly demeanor in all interactions with customers by utilizing eye contact, courtesy, and a warm caring attitude.
  • Follows Agency policies and procedures
  • Reschedule providers daily appointments as directed by supervisor.
  • Follows Universal Precaution Procedures while performing applicable duties.
  • Demonstrates knowledge of policies and procedures applicable to job position.
  • Complies with the facility privacy policies and procedures for the management of protected health information (PHI)
  • Maintains computer skills necessary to insure accuracy and efficiency in the performance of all data entry duties.
  • Helps to maintain the office area to reduce the risk of safety hazards and enhance general appearance.
  • Performs other duties as assigned by supervisor.Education and Experience:
    • Must have a high school degree or general equivalence degree.
    • May have at least two years experience in a physicians practice.
    • May be certified as a Medical Assistant.
    • Must demonstrate knowledge of appropriate skills for communicating with all ages.
    • Must demonstrate knowledge of computers.All positions subject to close without noticeEqual Opportunity Employer Minorities/Women/Veterans/Disabled

Keywords: Steward Health Care System, Port Arthur , Office Assistant, Administration, Clerical , Port Arthur, Texas

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