Assistant General Manager

Company: Buffalo Wild Wings
Location: Port Arthur
Posted on: April 9, 2021

Job Description:

Aspire2B is searching for an Assistant General Manager for our Buffalo Wild Wings Concept; this position impacts the long-term viability of the company by leading, inspiring, and training a team, creating a positive work environment, preparing quality food, exceeding guest expectations, and-- supporting revenue and bottom line growth.--YOU WILL:

• Support restaurant operations to achieve company goals for revenue, cost controls, and restaurant profitability.
• Conduct table visits and model hospitality skills during each shift.
• Resolve guest complaints, investigates problems, and identifies solutions.
• Ensure a safe working environment to reduce the risk of injury and accidents.
• Adhere to SERV Safe Alcohol, Food and HACCP standards, Federal/State/Local laws, and company policies.
• Ensure PCI compliance for all credit card transaction documents.
• Support the rollout of new company programs, and policies and procedures, as requested.
• Develop strong working relationships within the team to ensure each member is treated with respect.
• Delegate duties to team members during shift and follow up to ensure thorough execution.
• Participate in interviews and recruiting to ensure restaurant is staffed for excellence.
• Effectively trains and develops team members.
• Plan and organize work schedules based on available staffing.
• Lead shift meetings to provide information and access input from team members.WE SEEK:
  • Customer centric, committed to supporting the customer.
  • Strong verbal communication and listening skills.
  • Self-starter who works independently and in a team environment.
  • Maintains a calm, tactful demeanor when dealing with difficult situations
  • Manages multiple projects and timelines with a sense of urgency and follow through.
  • Strong computer skills, required.
  • Minimum two (2) + years of restaurant management experience, required.
  • Must possess proper food handler and alcohol dispensing certifications.
  • Bachelor's degree, preferred.

Keywords: Buffalo Wild Wings, Port Arthur , Assistant General Manager, Executive , Port Arthur, Texas