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General Manager

Company: Buffalo Wild Wings
Location: Port Arthur
Posted on: April 10, 2021

Job Description:

Aspire2B is searching for a General Manager for our Buffalo Wild Wings Concept; this position impacts the long-term viability of the company by leading, inspiring, and training a team, creating a positive work environment, preparing quality food, exceeding guest expectations, and-- supporting revenue and bottom line growth.--YOU WILL:

  • Oversee restaurant operations to achieve company goals for revenue, cost controls, and restaurant profitability.
  • Analyze P&L Statements and identify areas of opportunity, key challenges, and operational successes.
  • Conduct table visits and model hospitality skills during each shift.
  • Resolve guest complaints, investigates problems, and identifies solutions.
  • Ensure a safe working environment to reduce the risk of injury and accidents.
  • Adhere to SERV Safe Alcohol, Food and HACCP standards, Federal/State/Local laws, and company policies.
  • Ensure PCI compliance for all credit card transaction documents.
  • Ensure financial and personnel/payroll related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
  • Communicate and execute the rollout of new company programs, and policies and procedures, as requested.
  • Develop strong working relationships within the team to ensure each member is treated with respect.
  • Delegate duties to team members during shift and follow up to ensure thorough execution.
  • Recruit and interview team members to ensure restaurant is staffed for excellence.
  • Train and develop team members.
  • Plan and organize work schedules based on available staffing.
  • Deal with employee relations issues and informs human resources and leadership.
  • Lead manager meetings to provide information.WE SEEK:
    • Customer centric, committed to supporting the customer.
    • Strong verbal communication and listening skills.
    • Self-starter who works independently and in a team environment.
    • Maintains a calm, tactful demeanor when dealing with difficult situations
    • Manages multiple projects and timelines with a sense of urgency and follow through.
    • Strong computer skills, required.
    • Minimum five (5) + years of restaurant management experience, required.
    • Must possess proper food handler and alcohol dispensing certifications.
    • Bachelor's degree, preferred.--Send your resume with salary expectations. We offer a great work environment, competitive compensation, benefits (medical, dental, vision, supplemental benefits), PTO, great food, and competitive compensation. EOE

Keywords: Buffalo Wild Wings, Port Arthur , General Manager, Executive , Port Arthur, Texas

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