PortArthurRecruiter Since 2001
the smart solution for Port Arthur jobs

Bilingual Assistant Center Manager

Company: Advance America
Location: Port Arthur
Posted on: September 27, 2019

Job Description:

Overview4515 N. Twin City Hwy., Port Arthur, Texas 77642Advance America is a respected leader in the consumer financial and loan services industry. Helping people advance in life - with fast access to cash transfers, pre-paid debit cards, loans and tax services - is what we're all about. We are currently seeking bilingual candidates with excellent verbal and written communication skills in English and Spanish for our fast paced center location!We offer:

  • Competitive Wages
  • Uncapped Bonus Potential
  • Life/Health Benefits
  • 401(k) Savings Plan
  • Educational Assistance
  • Paid Vacation/Holidays
  • Great Schedules
  • Comprehensive Training

    To learn more about Advance America visit https://www.advanceamerica.jobsThe Assistant Center Manager (ACM) role is a performance based, hands-on, customer-focused role that is responsible for assisting the Center Sales Manager (CSM) in handling the center's daily operations, including doing so in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally. In the absence of a CSM, this position would be required to perform all CSM responsibilities.ResponsibilitiesCustomer Service, Sales, & Marketing: Actively lead and assist employees in meeting the center's performance metrics as defined by management. Understand, recommend, and sell financial products and services to customers. Build strong relationships with current and prospective customers, in person and over the phone. Manage customer concerns, and actively participate in customer transactions. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.

    Operations, Compliance, & Collections: Assist the CSM in managing the P&L to meet all budgeted numbers and in meeting management's expectations related to center performance. Adhere to the Company's policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned.

    Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience. Interim supervisor in the absence of the CSM.QualificationsEquivalent Education Level Required: High School Diploma or equivalent required; some college preferred.

    Experience Required: Sales and customer service experience required, or equivalent experience. Two years of experience in one or more of the following areas is preferred: sales, retail, banking, or collections.

    Knowledge Required: Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships.

    Physical Requirements: Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; able to be physically present Monday through Saturday from 8am - 8pm; ability to travel to, be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division)Travel: Must have a valid driver's license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.

    Attire: Professional business attire or Advance America logo apparel required.Other: Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check where required by state law, reference check, and drug test. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required. Must meet all applicable state and local regulatory requirements. In some states, you may be required to become a notary upon request (at the Company's expense).

Keywords: Advance America, Port Arthur , Bilingual Assistant Center Manager, Executive , Port Arthur, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Senior Sales Manager
Description: Role Summary: br br The Lead Sales Specialist is responsible for developing solutions with Remote Visual Inspections RVI product s , services, parts, solutions, or projects. Use technical knowledge (more...)
Company: Baker Hughes Inc.
Location: Houston
Posted on: 10/14/2019

Floxal Engineering Manager
Description: Position Summary: br br The Floxal Engineering Manager is responsible to manage the Floxal Project Managers and Floxal Telemetry Specialists within Airgas Merchant Gases. The position will be located (more...)
Company: Airgas Inc
Location: Houston
Posted on: 10/14/2019

QA Manager
Description: KAEFER Group, a company renowned worldwide for excellence in the fields of industrial insulation and associated industries, with operations in more than 40 countries and over ,000 employees worldwide. (more...)
Company: KAEFER
Location: Houston
Posted on: 10/14/2019

Houston Project Management/PMP Tutor Jobs
Description: Houston Project Management Tutor Jobs Varsity Tutors has students in Houston looking for Project Management tutoring. Varsity Tutors is a live learning platform that connects tutors
Company: Varsity Tutors
Location: Houston
Posted on: 10/14/2019

Head of School (School Director)
Description: We're now accepting applications for the 2019-2020 school year Guidepost Montessori is a community of AMI-trained educators who are driven by a deep desire to bring about widespread change in education (more...)
Company: Guidepost Montessori
Location: Houston
Posted on: 10/14/2019

Sales Manager
Description: POSITION SUMMARY: The Sales Manager is responsible for planning, organizing, directing and coordinating the activities of the sales function for an assigned division to effectively execute sales strategies (more...)
Company: Republic Services
Location: Houston
Posted on: 10/14/2019

Salaried Assistant manager
Description: DescriptionThe Assistant Manager AM is primarily responsible for supporting
Company: Pizza Hut
Location: Hempstead
Posted on: 10/14/2019

Construction Project Manager- Water/Wastewater
Description: Construction Project Manager- Water/Wastewater br If you are a Construction Project Manager- Water/Wastewater with experience, please read on br br br What You Will Be Doing br The Project (more...)
Company: CyberCoders
Location: Houston
Posted on: 10/14/2019

Senior Associate Director, Philanthropic Resources - Planned Giving
Description: MD Anderson is seeking a Senior Associate Director, Planned Giving in the Texas Medical Center, Houston, Texas. br br The University of Texas MD Anderson Cancer Center in Houston is one of the world's (more...)
Company: MD Anderson Cancer Center
Location: Houston
Posted on: 10/14/2019

Department Manager
Description: Description: McDonald's Works for Me. br I m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. br The Job (more...)
Company: McDonald's
Location: Lake Jackson
Posted on: 10/14/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Port Arthur RSS job feeds