Clinical Liaison
Company: Buckingham Senior Living
Location: Houston
Posted on: February 19, 2026
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Job Description:
Job Description Job Description The Buckingham is the premier
not for profit, Life Care retirement community in the greater
Houston region. Our mission is to enrich each resident’s life
through exceptional experiences provided within an environment of
comfort, elegance, exceptional hospitality and compassionate care.
We offer a competitive salary and benefits including medical,
dental and vision coverage, 401k with match, PTO, tuition
reimbursement and meal programs. We are seeking an experienced
professional with the skills, dedication and compassion to join our
team and help achieve the mission and vision of The Buckingham.
Position Summary: The liaison is responsible for developing and
maintaining referral source relationships and to achieving and
sustaining a quality and quantity of leads and referrals to the
community to achieve established occupancy goals. Additional
responsibility includes the clinical assessment of leads/referrals
for admission to ensure the referral meets community clinical
admission criteria and facilitate optimal transition of care.
Responsibilities: Meets with potential residents and families in
the hospital and conducts assessments to determine appropriateness
for admission; provides tours of community. Identifies professional
referral sources and key decision makers in the primary and
secondary markets. Pre-qualifies referral sources to determine
their ability to send qualified leads to the skilled nursing
component of the community (with assistance to memory support and
assisted living). Visits and conducts presentations to area
referral sources, case managers and key decision makers.
Establishes and maintains a professional relationship so that they
will be comfortable referring their contacts to the community. Work
with physicians, discharge planners, case managers and families/key
decision makers to plan the best continuum of care for potential
residents. Communicates with other department managers as necessary
in relation to the assessment process. Maintains accurate,
complete, and up-to-date database, in electronic tracking software,
of professional contacts to measure community relations’ efforts.
Keeps updated on relevant operational and competitive information
in order to respond effectively to service inquiries from area
professionals and ensure proper positioning of the community in the
marketplace. Develops relationships with referral partners,
participates in bundled payment/ACO initiatives. Supplements and
substitutes for the admission coordinator as needed, by responding
to phone inquiries, setting appointments with potential residents,
communicating with discharge planners, and communicating with the
interdisciplinary team. Participates in meetings, training and
seminars as needed. Participates in on-site business meetings; and
other marketing-related events as required. Participates in local
associations and groups with memberships and agendas that impact
area seniors. Assists in special event planning as needed. Partners
closely with the nursing department to develop and manage clinical
admission criteria and liaison information as necessary between the
community and the referral source while providing optimal response
time to referral sources to achieve customer satisfaction. Other
duties as assigned by supervisor. Qualifications: Current LVN or RN
License preferred but not required. Experience working within the
medical or healthcare field strongly preferred. Experience in
Marketing, Public Relations/Communications, or equivalent
experience.
Keywords: Buckingham Senior Living, Port Arthur , Clinical Liaison, Healthcare , Houston, Texas
