API Specialist
Company: CQG INC
Location: Houston
Posted on: February 19, 2026
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Job Description:
Job Description Job Description This is a customer-facing role.
We’re looking for a senior-level API expert who thrives in direct
customer engagement and wants more than a support queue. In this
role, you’ll take ownership of our CMS API platform used by FCM
partners to power large-scale Account, Order, and Operations
workflows in live trading environments. You will work directly with
external customers, product leaders, and engineers to solve complex
technical issues, design better solutions, and continuously improve
API performance and reliability. If you enjoy digging into FIX
messages, protocol buffers, distributed systems, and production
troubleshooting — and you’re comfortable leading technical
conversations with prospects, customers, developers, and executives
— this role is built for you. What You’ll Do: Serve as the primary
technical point of contact for API customers Support our CMS, Web,
and FIX APIs in production environments Diagnose and resolve API
errors, rejections, and performance issues directly with clients
Lead customer-facing architecture discussions and solution design
sessions Lead API conformance testing and version control across
releases Build tools and documentation that improve the external
developer experience Act as the technical bridge between customers,
product, engineering, and leadership Advocate for customer needs
while protecting platform integrity What We’re Looking For: Strong
experience with distributed systems and full SDLC Hands-on
knowledge of FIX 4.2 / 4.4 Deep experience with Google Protocol
Buffers Experience in futures, commodities, or trading systems
Proven experience in customer-facing technical roles Ability to
troubleshoot live production environments calmly and methodically
Strong communicator who can lead both deep technical discussions
and executive-level conversations Experience working with global
teams Bonus: PMP certification and Jira/Zendesk familiarity If
you’re ready to take ownership of a mission-critical API platform
and be the trusted technical partner to our customers — we’d love
to talk! Apply today!
Keywords: CQG INC, Port Arthur , API Specialist, IT / Software / Systems , Houston, Texas
