Shift Lead

Company: Buffalo Wild Wings
Location: Port Arthur
Posted on: April 9, 2021

Job Description:

Aspire2B is searching for a Shift Lead for our Buffalo Wild Wings--Concept; this position impacts the long-term viability of the company by leading, inspiring, and training a team, creating a positive work environment, preparing quality food, exceeding guest expectations, and-- supporting revenue and bottom line growth.YOU WILL:

• Support restaurant operations to achieve company goals for revenue, cost controls, and restaurant profitability.
• Conduct table visits and model hospitality skills during each shift.
• Resolve guest complaints and bring to the attention of the manager.
• Ensure a safe working environment to reduce the risk of injury and accidents.
• Adhere to SERV Food and HACCP standards, Federal/State/Local laws, and company policies.
• Ensure PCI compliance for all credit card transaction documents.
• Support the rollout of new company programs, and policies and procedures, as requested.
• Develop strong working relationships within the team
• Delegate duties to team members during shift and follow up to ensure thorough execution.WE SEEK:
  • Customer centric, committed to supporting the customer.
  • Strong verbal communication and listening skills.
  • Self-starter who works independently and in a team environment.
  • Maintains a calm, tactful demeanor when dealing with difficult situations
  • Manages multiple projects and timelines with a sense of urgency and follow through.
  • Strong computer skills, required.
  • Minimum one (1) + years of restaurant experience, required.

Keywords: Buffalo Wild Wings, Port Arthur , Shift Lead, Other , Port Arthur, Texas