Execution Manager, Life Cycle Assessment, LCA
Location: Port Arthur
Posted on: October 15, 2021
The Life Cycle Execution Manager
leads and influences a regional team of embedded on-site resources
who provide technical and reliability engineering support to our
strategic customers in the oil & gas, chemical and other
industries. The Manager will collaborate and partner with the
respective end-user sales teams to ensure alignment on account
initiatives, program deliverables, and support developing growth
opportunities to leverage the portfolio of Flowserve’s products and
services, and insure the development and execution of strategic
world class Life Cycle Advantage (LCA)
AEs’ performance; reward successes, and take remedial actions as
needed. Complete mid-year and annual performance reviews. Be
an exporter of talent by Identifying, recruiting, hiring and
developing your directorate.
- Manage a group of Application
Engineers who report out of our Quick Response Service Center and
customer sites by maintaining high levels of employee engagement,
technical excellence, and customer satisfaction.
- Act as an ambassador of best
practices and ensure your teams are continually developing and
executing practices and programs that result in a differentiation
from Flowserve and its competitors.
- Convey a sense of passion for
the work and compel a commitment to the vision and strategic
direction of the organization.
- Have a Customer First attitude
that permeates through the team and throughout the
organization. Advocate for the customer within Flowserve,
acting as a liaison with sales engineering, customer service, and
- Assist the sales team and
customers in decisions regarding repairs, upgrades, and new
equipment for specific applications. Provide technical
guidance about installation and operation of our products.
Troubleshoot technical problems at our customers’ sites and
in-house at Flowserve’s Quick Response Centers.
- Oversee Application Engineering
projects with both analytical and hands-on approaches, such as
failure analysis reports, product performance reports,
recommendations for upgrades, etc. Maintain a high expectation and
standard for team and individual deliverables.
- Effectively lead the AEs to
ensure that Flowserve meets and exceeds commitments to customers in
our LCA programs. Insure Flowserve demonstrates value to our
customers on all key agreements. Identify and actively engage in
corrective action where needed.
- Be the point-of-contact and
subject matter expert for key LCA accounts. Champion new LCA
agreements by coordinating the transition from contract negotiation
- Evaluate and implement
appropriate new processes and standard operating procedures within
the organization to ensure contractual commitments (including
revenue targets, operating margins, and strategic objectives, etc)
are being achieved.
- Responsible for the tracking of
Key Performance Indicators across the agreements to maximize
activities to meet the goals of the agreement
- Facilitate problem-solving
discussions effectively, with a collaborative approach and a
mastery of problem-solving tools and
- Ensure that Application
Engineers maintain data in engineering systems; process engineering
change notices; submit corrective action reports; and maintain
current, accurate, and organized files.
- Be a mentor for the Application
Engineers as well as positively influencing members of other
ancillary teams and personnel. Places a high priority on developing
technical and business skills.
Keywords: Flowserve, Port Arthur , Execution Manager, Life Cycle Assessment, LCA, Other , Port Arthur, Texas
Didn't find what you're looking for? Search again!