Field Dispute Resolution Specialist

Company: System One
Location: Port Arthur
Posted on: May 25, 2023

Job Description:

Human Resources (HR) Relations Specialist (Field Dispute Resolution Specialist) Sabine Pass, TX System One is seeking a Field Dispute Resolution Specialist for a 6 12-month contract opportunity with potential for permanence in Sabine Pass, TX.

Field Dispute Resolution Specialist Responsibilities:

• Encourages the use of DRP at the jobsite.
• Responds to calls assigned by the Dispute Resolution Team/DRP Field Advisor II and investigates employee concerns that arise at the jobsite.
• Works closely with the Dispute Resolution Team, to provide confidential and neutral assistance to employees regarding employee concerns by facilitating amicable solutions.
• Educates employees on policies, procedures, and practices, providing confidential consultations and coordinates with the Dispute Resolution Team in offering options for conflict resolution such as a Resolution Conference or Internal Review Panel (Step 3).
• Advocates fairness and investigates internal employee complaints such as Unfair Treatment, Harassment and Discrimination.
• Enters investigation notes and findings on employee issues into the Dispute Resolution database.
• Prepares documents, reports, and correspondence and identifies patterns and problem areas and makes recommendations to the Dispute Resolution Field Coordinator Lead on areas for improvement.
• Advises on and explains relevant state and federal rules, regulations, and procedures to management team.
• Provides coaching and guidance to Managers and Supervisors regarding employee issues, to include Hiring and Terminations.
• Provide training and guidance to jobsite on culture, policies, and procedures, particularly those related to employment law (such as EEO, FMLA, ADA, ADEA, etc.).
• Under the direction of the Dispute Resolution Team, assists with the investigation of Charges by EEOC, Human Rights Commission, etc.
• Attend weekly Foreman Meetings and train on how to write reprimands, complete Employee Separation Reports (ESR), and answer questions about employee issues.
• Attend monthly safety meetings.
• Review ESRs making sure separations are appropriate (i.e. employees being ROFd while they are on a protected leave). Field Dispute Resolution Specialist Requirements:
  • High degree of Ethical Practice.
  • Bilingual strongly preferred but not required.
  • Ability to analyze and work through critical situations.
  • Prefer some knowledge of applicable state and federal employment and labor laws.
  • Strong communication and written skills. Ability to work a flexible schedule per project needs. (days/nights/weekends)

Keywords: System One, Port Arthur , Field Dispute Resolution Specialist, Other , Port Arthur, Texas