Port Arthur Dispatcher - Maritime Transportation

Company: Danner's Inc
Location: Nederland
Posted on: November 14, 2023

Job Description:

Danner's Inc. is currently hiring for a Dispatcher for our Transportation department in our Port Arthur office. Danner's Inc. is a Maritime Transportation and Security company that has serviced the Port of Houston, Galveston, Port Arthur, and Corpus Christi for almost 80 years.The Dispatcher / Driver will be responsible for promoting and maintaining customer satisfaction and goodwill by successfully fulfilling job assignments through customer pick up and drop-offs in a timely and professional manner.Responsibilities, however not limited to:- Schedule Drivers- Scheduling, routing, and confirming customer pick-up and deliveries- Verify driver paperwork is correct- Work closely with Drivers to coordinate pick-ups and drop-offs to maintain maximum productivity and efficiency- Ensure all job assignments are properly logged into the system and updated accordingly- Answer company phone calls- Track and trace job assignments and drivers' status via cell and GPS- Monitor driver availability and location- Ensure all paperwork has been completed and updated for each job- Assist in expediting any problematic jobs that are late, missing, misrouted, or returned in a timely manner and communicate with customers regarding details-All dispatcher candidates will start off in a driving position to get familiar with the driver job duties- Occasionally Drive in order to meet client expectations- Occasionally needed for other duties as directed by the manager- Assist in administrative duties as needed- TWIC card- Minimum 2 years Dispatcher Experience, preferably maritime industry- Minimum 2 years Driving experience- High School diploma or equivalent- Microsoft Office skills- Strong typing skills- Ability to work well under pressure- Highly Organized and detail-oriented- Excellent customer service skills- Desire to grow, learn and work in a team environment- Excellent sense of urgency- Knowledge of the Maritime industry preferred- Must be able to pass a driving & background checkPhysical Requirements:-Average to Excellent verbal communication (specifically English)-Average to Excellent hearing-Average to Excellent vision-Lifting over 50 lbs-Walking, climbing, bending, kneeling, and stooping-Sitting and driving for long periods at a time.PI2f8bcd29939b-31181-33235003

Keywords: Danner's Inc, Port Arthur , Port Arthur Dispatcher - Maritime Transportation, Other , Nederland, Texas