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Technical Sales Specialist II

Company: Johnson Controls, Inc.
Location: Port Arthur
Posted on: May 11, 2019

Job Description:

The mission of the Johnson Controls Fire Products Sales Engineering function is to provide quality service that exceeds customers' expectations, leading to the wide use and acceptance of our product offerings and solutions; increasing company value and mitigating business risk.Sales Engineering serves the customer by identifying their needs; engineering adaptations of products, equipment, and services. The Sales Engineer (SE) supports sales productivity and sales negotiation by securing the "technical close" in complex solutions. The SE collaborates with sales, customer service, engineering, and technical support resources to ensure proposals include technical solutions that accurately address customer needs, adhering to JCI's product standards, quality standards and specifications.The SE is responsible for achieving a profit on production capable solutions that fit within the Williams product portfolio and satisfy the needs of our customer.The Sales Engineer reports to the Sr. Manager, Inside Sales.What you will do* Key point of contact for clients, answering queries, providing technical advice and new product introductions.* Prepares cost estimates by studying/reviewing drawings, plans, RFI/RFQ's, SOW and related customer documents, including submittal packages for presentation to the customer.* Assist in negotiating contract, terms and conditions.* Determine improvements by analyzing cost-benefit ratios of equipment, supplies, service applications, engineering or proposing changes in equipment, processes, or use of materials or services.* Gains customer acceptance by explaining or demonstrating cost reductions and operational improvements.* Reviews orders before being sent to Customer Service for order entry ensuring that all aspects are included and conveyed properly.* Develops TM's, BDM's, Sales team, distribution team and customer by providing technical information, training and webinars.* Complies with federal, state, and local legal requirements by studying existing and new legislation.* Anticipates future legislation, advising customer on product, services, or equipment adherence to requirements.* Assists Product management in developing data sheets and product specifications.* Supports the factory and site acceptance testing, along with standard quality and inspection requirements.* Onsite troubleshooting and problem solving.* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.* Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.* Contributes to team effort by accomplishing related tasks as needed.What you will needEducation* Bachelor's degree in engineering or equivalent training and experience.Experience* 3-5 years of work experienceDesired Skills and Competencies:* Project Management* Understanding of manufacturing methods/ Continuous Improvement* Business data collection and analysis* Organizational skills* Confident decision making abilities* Risk management* Problem solving* Written communications* Presentation skills* Customer focus* Learning / change agility* Ability to travel internationally. Travel is determined per project.Who we areAt Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs youJohnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

Keywords: Johnson Controls, Inc., Port Arthur , Technical Sales Specialist II, Other , Port Arthur, Texas

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