Service Technician-Port Arthur

Company: Siddons Martin Emergency Group
Location: Port Arthur
Posted on: November 19, 2021

Job Description:

SummaryPerform repair work by traveling to assigned site locations. Troubleshoot problems specializing in emergency equipment.Duties and ResponsibilitiesResponsible for the service and repair of all fire apparatus equipment.Testing and repairing equipment by traveling to the location of the customer.Provide troubleshooting and performing installation of equipment.Attending to the needs of the customer whenever required.Provide confirmation that equipment is functional.Provide telephone support to the customer in order to perform troubleshooting.Follow through to ensure equipment is in proper working condition after performing troubleshooting.BenefitsFull-Time EmployeesCompany Sponsored Benefits:Medical (PPO & HSA), Dental, Vision, STD,Company Paid Benefits:Basic Life, Basic AD&D, Cancer, LTD, Teladoc (Full-time & Part-time),401K with Employer Match (eligibility requirements)Employee Stock Ownership Plan (eligibility requirements)Paid Holidays & Paid Time Off (Full-Time Only)Maternity/Paternity Leave (eligibility requirements)Paid Training & Safety EquipmentRelocation BenefitsVerizon Wireless Company Discount (eligibility requirements)Supervisory ResponsibilitiesN/AQualificationsMust be willing to travel within an assigned territory.Must be dependable.Excellent customer service skills, both verbal and written.Must assume responsibility for high quality of repair process.Must have the ability to work independently or with less supervisionShould have excellent verbal communication skillsMust have the ability to work under pressureAbility to manage service callsEducation and/or ExperienceHigh School Diploma or GEDClean driving record with or able to obtain a Class B non-exempt CDL driver licenseKnowledge of repair principles and procedures in all areas of the Heavy Truck Repair IndustryCertificates, Licenses, RegistrationsEVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications are a plusPhysical DemandsWhile performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand and walk over 50% of work time. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Keywords: Siddons Martin Emergency Group, Port Arthur , Service Technician-Port Arthur, Professions , Port Arthur, Texas