Floor Manager at Luxury Day Spa
Company: Woodhouse Spa
Location: Friendswood
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) 401(k) matching
Bonus based on performance Company parties Dental insurance
Employee discounts Free food & snacks Health insurance Opportunity
for advancement Paid time off Training & development Vision
insurance Wellness resources Join our prestigious team at Woodhouse
Spa as a Floor Manager, where you'll play a crucial role in
delivering impeccable guest experiences at our luxury, high-end day
spa. Your responsibilities will include: Guest Interactions:
Provide exceptional service to guests, ensuring their needs and
preferences are understood and exceeded. Reservation Management and
Recovery: Oversee guest reservations, ensuring accuracy and timely
confirmations. Handle any guest concerns or recovery situations
with professionalism and grace. Team Coaching and Management: Lead
and inspire a team of hospitality professionals, providing
guidance, training, and support to ensure outstanding guest care.
Foster a positive and motivated work environment. KPI Achievement:
Drive the team to exceed key performance indicators (KPIs), such as
guest satisfaction, revenue targets, and productivity goals.
Inventory Management: Manage inventory processes, including
receiving purchase orders (POs), retail styling, conducting regular
inventory counts, and organizing products both on the retail floor
and in storage areas. Retail Sales: Promote retail products and
actively engage with guests to drive sales, ensuring exceptional
product knowledge and styling expertise. Qualified candidates must
have prior management experience and be comfortable working on
their feet for 12-hour shifts. Additional hospitality experience in
high-end restaurants, spas, retail brands, hotel management, or
similar fields is highly desirable. In addition to a fulfilling
career, we offer a competitive pay package, complimentary spa
services, attractive retail discounts, paid vacation and personal
time off (PTO), a 401K plan, and comprehensive health insurance.
Join our team and be part of delivering exceptional spa experiences
that leave a lasting impression.
Keywords: Woodhouse Spa, Port Arthur , Floor Manager at Luxury Day Spa, Sales , Friendswood, Texas
